COVID-19 Update - Flight Training Operations

Updated Nov 20, 2020

Dear Students, Renters and CFC Staff,

 

At this time, Canadian Flight Centre continues flight operations. However, as a result of the most recent information provided by health authorities regarding COVID-19, we made modifications to usual operations for the safety of our team and our students.

We are to implement procedures recommended by the Public Health Agency of Canada (PHAC) and Transport Canada (TC) to protect and inform crew members, passengers and the general public regarding COVID-19 (SARS-CoV-2) in an effort to minimize exposure and reduce the risk of transmission of COVID-19 on board aircraft or through day-to-day operational requirements.

Furthermore, in order to maintain everyone's well-being, CFC has composed a detailed COVID safety plan. The document incorporates general guidance, preventative measures, and safety protocols that will further stop the spread of COVID-19. Click here for download.

Daily COVID screening questionnaire: https://cfc.aero/index.php/about-cfc/forms2

 


 

Workplace Operations

CFC staff members, students and renters must pay close attention to their own health at all times. If staff members develop a fever, cough, or difficulty breathing, they are to immediately self-isolate and are excluded from duty, including ground training, until cleared by local public health authorities. Any staff members with a high-risk exposure to COVID-19 (defined as exposure to a sick household member, partner, or providing care in a household to a person with a confirmed case of COVID-19) will also be excluded from assigned duties until deemed no longer at risk for becoming infectious.

  • Administrative personnel are currently working mostly from home.
  • We encourage minimum presence of staff and students in school premises.
  • Students should not come to school unless they have a flight and/or simulator lesson.
  • Monitor your health before, during and after assigned duty.
  • Dispatch personnel will be working one at a time to reduce the risk of exposure and maintain the physical distancing requirement.
  • Everyone must wear facemasks while at CFC premises including, but not limited to airplanes, offices, hangars and/or simulators.
  • Practice physical distancing of 2m (6ft), in conjunction with enhanced Hand Hygiene and Cleaning and Sanitizing protocols.
  • Minimize contact with others, including other instructors, dispatchers, students and/or renters.
  • Minimize time in school areas.
  • Avoid entering classrooms, briefing rooms, simulator and dispatch area.
  • Avoid meetings or gatherings where physical distances cannot be maintained. Consider using larger rooms, moving meetings outside, or having all or some attendees attend virtually.
  • CFC staff will be performing random temperature screenings to people entering the premises and a maximum temperature of 37.8°C (100°F) is set as the limit to allow access. Temperature check results will be recorded.

 

Workstations

We are applying all rules to avoid spreading the infection and to make sure our environment is safe for our students and instructors, therefore we are kindly asking you to follow the safety rules below.

  • Dispatchers, supervisors and managers will be in workstations at least 2 metres (6 ft) apart and away from communal pathways.
  • Only 1 person in dispatch, all students please respect the "DO NOT CROSS" zone of the dispatch area.
  • Physical barriers, such as plexiglass, cover the area where dispatch workstations near the counter meet pilots and 2 meters (6 ft) separation cannot be maintained.
  • Staff meetings will be held online via videoconference.
  • Minimize sharing office space or workstations.
  • If workers must share office space, frequently-touched surfaces such as computer keyboards and mouse, desk surface, and telephone will be sanitized frequently and before changing places with another employee.

If you have any symptoms or you have contacted someone who has symptoms such as fever, cold, cough, sore throat etc. please inform our staff about it. Please visit the BC Pandemic Preparedness website for more information and recommendations, information about self-testing you can find on

http://www.bccdc.ca/health-info/diseases-conditions/covid-19/testing-isolation

 

Human Resources and Training

  • The Assistant CFI is designated the COVID-19 Health and Safety Point Person.
  • CFC has established work shifts reducing the density of staff on-site at any one time.
  • COVID-19 prevention education and guidelines for all staff are available on the webpage as well as in this COVID-19 Safety Plan.
  • Staff meetings held on the first Tuesday of the month will address and discuss new information related to COVID-19 as well as provide health advisory sessions.

 

Communal Spaces

  • No student / customer / instructor has access to the upstairs area in CYPK.
  • All staff members will take breaks at their own desk or outside.
  • We encourage staff members to eat outside or at their desk.
  • All staff members shall bring their own dishes and utensils.
  • Beverages (coffee, tea, water) will not be offered at this time.
  • CFC will no longer be providing communal items such as candy, magazines, and complimentary phone chargers.
  • Vending machine keypads and collecting box door must be sanitized after each use.
  • Students, renters and visitors are asked to eat outside.
  • Staff members are to use their own equipment, such as pens, staplers, headsets, and computers.
  • Shared equipment such as photocopiers, 3 hole puncher, GPS spot trackers, survival kits, life vests, etc. should be cleaned and disinfected after each use.
  • The number of people allowed at any one time in common areas such as classrooms, briefing rooms and simulator room has been limited and clearly labelled.
  • Time spent in close proximity, such as in airplanes and simulators will be logged and only people from their own cohort will be allowed.
  • Only one person at a time at the lockers area.
  • Practice physical distancing of 2m (6ft).

 

Procedures to follow Outside of School

  • Monitor your health conditions and follow the guidance provided by provincial and local health authorities.
  • Be aware of the risk of COVID-19 in your community.
  • Avoid crowds, stores, sporting and entertainment events, and other situations likely to attract large numbers of people.
  • Take your temperature twice a day (morning and evening), monitoring yourself for symptoms of illness, particularly COVID-19.

 


 

COVID-19 Symptoms

The symptoms of COVID-19 are similar to other respiratory illnesses including the flu and common cold. They include:

  • Fever
  • Chills
  • Cough
  • Shortness of breath
  • Sore throat
  • Stuffy or runny nose
  • Loss of sense of smell
  • Headache
  • Muscle aches
  • Fatigue
  • Loss of appetite

Symptoms can range from mild to severe. Most people with COVID-19 have mild illnesses, but symptoms can sometimes suddenly worsen in a few days. People infected with COVID-19 can also experience gastrointestinal symptoms such as diarrhea, nausea and vomiting a few days after the onset of the above symptoms.

 

If staff, students, renters or visitors develop symptoms while at the institution:

  • Separate the symptomatic individual from others in a supervised area and direct the symptomatic individual to return to their place of residence. Arrangements for transportation should be coordinated if required.
  • Inform the Assistant CFI and/or Chief Flight Instructor (CFI).
  • The CFI will contact local health authorities immediately upon learning if any student, renter or staff members are or have been exposed to COVID-19 and are symptomatic.
  • If symptoms persist, the individual should be instructed to contact 8-1-1 or their local healthcare provider for further direction.
  • Staff responsible for facility cleaning must clean and disinfect the space where the individual was separated and any areas used by them (e.g., airplanes, classroom, briefing rooms, bathroom, common areas).

The province of British Columbia has created a phone service to provide non-medical information about COVID-19, including the latest information on travel restrictions. Information is available in more than 110 languages, 7:30 a.m. - 8 p.m. Pacific Standard Time at 1-888-COVID19 (1-888-268-4319) or via text message at 604-630-0300. More information on COVID-19 (SARS-CoV-2) can be found in British Columbia by dialing 811, or through Facebook- @ImmunizeBC and Twitter - @CDCofBC

 


 

Cleaning and Sanitizing

The following protocol provides guidance regarding cleaning and disinfecting within CFC premises:

  • CFC premises will be cleaned and disinfected in accordance with the BCCDC’s Cleaning and Disinfectants for Public Settings.
  • High traffic areas and high-contact surfaces, such as doors and cabinet handles, stair railings, washrooms, shared office spaces, desks, keyboards, light switches, communications devices and other equipment will be clean and disinfected at least twice a day and when visibly dirty.
  • Cleaning and disinfectant supplies are provided to sanitize communal spaces before and after being used.
  • Classrooms and briefing rooms will be sanitized and seal “sanitized” on each door before and after being used.
  • Aircraft and simulators will be sanitized and seal “sanitized” on each door after being used.
  • Washroom capacity is limited to one person at a time to ensure physical distancing

All our aircrafts being sanitized by our employees according to all safety rules and standards twice a day, every day. Seal "Sanitized" on the door will be placed after each sanitizing procedure. If the seal was removed it means that the aircraft was used after the last sanitizing procedure. 

Please make sure to follow the self-sanitizing checklist of aircraft before and after each flight, during walk-around and post-flight checks.

 

How to Sanitize an Aircraft - Tutorial Video



 

Hand Hygiene

  • Wash hands frequently for at least 20 seconds using soap and water
  • Everyone must wash their hands after arriving at the premises, before and after breaks, after handling cash, airplane fuelling cards, fuel sampling cups, fuel dipsticks or other materials, common tools and equipment, etc.
  • If a sink is not available, 60-90% alcohol-based hand rubs (hand sanitizer) can be used to clean hands if they are not visibly soiled. If they are visibly soiled, you can use an alcohol-based disposable hand wipe to remove the dirt and then use an alcohol-based hand rub.
  • Hand sanitizers are located at dispatch, in every briefing room and in the simulator room.
  • Do not use disposable gloves when in CFC premises.
  • Do not touch your face/eyes/mouth with unwashed hands
  • When you sneeze or cough, cover your mouth and nose with a disposable tissue or the crease of your elbow and then wash your hands.

 


 

Cancellations

We temporarily waived our 24-hour cancellation policy. If you do not feel comfortable flying, or you have infection symptoms feel free to cancel your flight. We are highly encouraging our students who experiencing any symptoms such as flu, cold, cough, etc. to stay at home.

 


 

Ground Briefing and Ground School

We made some changes to our ground school, self-study system and ground briefings.

  • Do not come to school for self-studying.
  • Ground School classes will be happening via videoconference. Contact dispatch for more information.
  • Instructors are available for ground briefings digitally. Book the briefing online in Pegasus as usual.
  • Pre-flight and post-flight briefings are to be done preferably outdoors on the way to and from the airplane. For longer briefings arrange a video call.
  • Book briefings with an instructor in advance and avoid coming to school if no flight or briefing is booked. Contact your instructor to discuss the possibility of briefings online or via phone.

 

Remote Learning

  • Students attending classes remotely must follow existing institutional expectations and policies for respectful behaviour that apply to in-person classes.
  • Instructors must be familiar with and have information and ready access to guidance on how to manage student distress in a virtual classroom.
  • Ground School classes will be happening via videoconference.
  • Instructors are available for ground briefings digitally. Book the briefing online in Pegasus as usual.

 

Experiential Learning and In-Person Instruction

The following protocols apply to CFC´s flight-training operations including, but not limited to classroom-based PGIs (Preparatory Flight Instruction), briefings, flight lessons and simulator lessons. Given the close proximity between a flight instructor and the student inside an airplane and/or simulator, pilots must strictly adhere to the procedures specified below.

  • Familiarisation, ride along or sightseeing flights are restricted.
  • Headset rental is suspended until further notice.
  • No passengers allowed on solo flights.
  • All ground briefings and ground school sessions will be conducted online via videoconference.
  • Students and instructors will work in cohorts and will not interact with other cohorts. This will assist in reducing transmission throughout the workplace. In the event that anyone becomes ill, the use of cohorts will facilitate contact tracing should it become necessary.
  • Apply the Use Non-Medical Mask protocol.
  • Practice physical distancing of 2m (6ft), in conjunction with enhanced Hand Hygiene and Cleaning and Sanitizing protocols.
  • Avoid entering classrooms, simulator, briefing rooms and lounge areas.
  • Perform the pre-flight and post-flight briefings outdoors on the way to and from the aircraft.
  • Encourage students to ask questions via email or through video calls.
  • The PIC must ask the student/occupant whether he or she is experiencing any COVID-like symptoms.
  • The PIC must ask the student/occupant if he or she has been refused boarding in the past 14 days due to a medical reason related to COVID-19, and/or has been subjected to a provincial or local public health order.
  • Follow remote dispatch procedures when dispatchers are not in the office.
  • When dispatching flights from CYPK during office hours PICs will show, while still physically holding their pilot license, medical certificate and radio operator certificate in a way that is visible to the dispatcher and allows identification and checking of the expiry date.

 


 

Program Students

Current changes will not affect your attendance requirement and will not break your visa requirements. Our student coordinator will conduct individual training planning sessions with full-time program students to review individual situations, readjust training goals, and keep up the training progress with as little interruption as possible. 

  

International Students

The following protocols provide guidance for Canadian Flight Centre when enrolling international students. Starting October 20, 2020, amended Federal travel restrictions allow students to enter Canada if their designated learning institution (DLI) has an approved readiness plan in place. Each DLI must be on the list of DLIs with approved COVID-19 safety plans before an international student travels to Canada. Study permit holders who are already in Canada are not affected by the amended Federal travel restrictions and may continue studying at any DLI. International students who leave Canada may not be able to return if their DLI doesn’t have a COVID-19 Safety Plan approved.

 

Communications

This sub-section contains actions to be followed when communicating with prospective and accepted international students:

  • Ensure transparency regarding the uncertainty of border reopening and risks of international travel.
  • A digital PDF version of CFC´s Student Handbook is e-mailed to accepted international students before traveling to Canada.
  • This document contains policies and procedures to be followed at all times, including protocols to minimize exposure and reduce the risk of transmission of COVID-19.
  • Students are informed about technology requirements to support online training before traveling to Canada.
  • Students are required to acknowledge receipt of CFC´s Student Handbook during the enrolment process.
  • Use of the federal ArriveCAN application.
  • Post-entry requirements.
  • Mandatory quarantine or mandatory isolation procedures.

 

Procedures for students and family members arriving in Canada

Travellers arriving in B.C. by air, land or sea from international locations, including the United States, must complete the federal ArriveCAN application.

Starting November 21, 2020, air travellers will be required to submit their information electronically through ArriveCAN before they board their flight. The information collected includes:

  • Travel and contact information.
  • A quarantine plan (unless exempt).
  • A COVID-19 symptom self-assessment. Travellers must be ready to show their ArriveCAN receipt when seeking entry into Canada. A border services officer will verify they have submitted their information digitally. Travellers who do not submit the required information digitally before boarding their flight could be subject to enforcement action, which can range from verbal warnings to $1,000 fine.

 

Post-entry requirements for international students and family members

Starting November 21, 2020 travellers will also be required to submit additional information during their quarantine or isolation period via the ArriveCAN app or through the toll free number 1-833-641-0343 including:

  • Safe transportation arrangements to self-isolation destination.
  • Suitable accommodation for self-isolation period.
  • Self-isolation support plan (resources for food / medical care, social/mental health supports). Within 48 hours of entering Canada, travellers must confirm they have arrived at their place of quarantine or isolation and complete a daily COVID-19 symptom self-assessment during their quarantine period. Travellers who do not submit the mandatory information required will be considered a high priority for follow-up by law enforcement.
  • The Chief Dispatcher is in charge of maintaining daily post-arrival communication with students and co-arriving family members including, but not limited to:
    • Regular and robust monitoring during 14-day self-isolation period.
    • Support for students’ mental wellbeing and integration into the community during self-isolation, and
    • Provide information on anti-racism and COVID-19 stigma supports. 

 

For more information regarding COVID-19 travel restrictions, exemptions and advice, please visit the following link: https://www.canada.ca/en/public-health/services/diseases/2019-novel-coronavirus-infection/latest-travel-health-advice.html

The BC government has also created an App where it contains Covid procedures and self-assessment tools. To download, click here: https://bc.thrive.health/ 

All relevant updates with BC's response to COVID19 can be viewed via this link: https://www2.gov.bc.ca/gov/content/safety/emergency-preparedness-response-recovery/covid-19-provincial-support.

 


 

Licensing and Aviation Medical Examinations

Aviation Medical Examination 

COVID-19 poses a significant challenge to Canada's health care system, therefore, there are few changes regarding aviation medical examination.

 

Flight Tests and Written Exams

 

 

We appreciate your help and understanding, and we hope we can lift the above restrictions soon,

CFC Team

Contact CFC
1000 characters left